Jeffrey T. Zaino

Jeffrey T. Zaino, Esq. is the Vice President of ADR Development at Veritext Legal Solutions. Before joining Veritext, Jeff was Vice President of the Commercial Division of the American Arbitration Association in New York. Since joining the Association in 1990, he has overseen the administration of large and complex commercial cases, user outreach, and the panel of commercial neutrals. 

A committed advocate for advancing alternative dispute resolution, Jeff actively contributes to numerous professional organizations, including the American, Connecticut, District of Columbia, New York State, New York City, and Westchester County Bar Associations. He also serves on the Board of Advisors of the Scheinman Institute on Conflict Resolution and participates in committees of the American Bankruptcy Institute and the Campaign for Greener Arbitration.

Additionally, Jeff has written and published extensively on the topics of election reform and ADR, including several podcasts with the ABA, TalksOnLaw, and Corporate Counsel Business, and has appeared on CNN, MSNBC, and Bloomberg to discuss national election reform efforts and the Help America Vote Act. He was deemed a 2018 Alternative Dispute Resolution Champion by the National Law Journal and received awards for his ADR work from the National Academy of Arbitrators, Region 2 and Long Island Labor and Employment Relations Association. In 2022 he received the Alocott-Leber-Younger Committee of the Year Award from the New York State Bar (NYSBA) Commercial and Federal Litigation Section, and in 2023 the Chairman’s Award, NYSBA Dispute Resolution Section.

Katrina Nobles

Katrina Nobles is the Director of Conflict Programs for the Scheinman Institute on Conflict Resolution at the Cornell University ILR School, designing curriculum, teaching on-campus credit-bearing courses, instructing professional and customized programs, and facilitating discussions for organizational workplace conflicts. On campus, Nobles leads the campus mediation program, which includes a partnership with the Office of the Judicial Administrator to mediate minor code of conduct violations by students. The program includes a 4-credit course and a 2-credit course to train students to be peer mediators. These students then mediate actual code violation cases. In the private and not-for-profit sectors, Katrina has worked with multiple clients to provide facilitation among conflicted teams and departments. In this area, she has also designed and provided training regarding employee relations, collaborative problem solving, cross-cultural communication, performance management, unconscious bias, mediation, facilitation, diagnosing conflict, and leading difficult and heated conversations.

In other work, Katrina has practiced mediation for several years, and prior to her employment at Cornell, Katrina was the Cortland County Coordinator for New Justice Mediation Services. During that time, Nobles mediated hundreds of community, child custody/visitation, child support, and family disputes. Katrina holds a Master’s degree in Conflict Analysis and Engagement from Antioch University Midwest.

Alan Symonette

Alan Symonette has been a full-time labor and employment arbitrator since 1988 and is President and owner of Symonette ADR Services, Inc. in Media, Pennsylvania. He has conducted numerous grievance and interest arbitrations in both public and private sectors nationwide, with experience in airlines, air traffic control, utilities, education, manufacturing, sports, law enforcement, health care, public sector services, and firefighting.

A member of the National Academy of Arbitrators (NAA) since 1996, he is a former President of the NAA and a former President of its Research and Education Foundation. He is a Fellow and former President of the College of Labor and Employment Lawyers, and serves on the Advisory Board of Cornell's Scheinman Institute. He is active in the ABA's Labor and Employment Section, where he serves on the Section's Council, and in August 2024 was appointed to represent the Section in the ABA's House of Delegates.

Mr. Symonette moderated the 2013 documentary "The Art and Science of Labor Arbitration" and has published widely, including as Chapter Editor of Discipline and Discharge in Arbitration and co-author of "The Ray Corollary Initiative," a 2020 paper on diversity in arbitrator selection. He is a founding Director and treasurer of RCI, Inc., which promotes diversity and inclusion among ADR neutrals. He is a graduate of Swarthmore College and Villanova University School of Law, and is the 2014 recipient of the Peggy Browning Award.

Hilary Mofsowitz   

Hilary is a Labor Arbitrator and Mediator based in New York, with over twenty-seven years of experience as a neutral in South Africa, where she served on permanent panels in both the public and private sectors. Since immigrating to the US six years ago, she has built a practice focused on workplace dispute resolution, including discrimination and sexual harassment cases. 

Hilary serves on the labor panels of the AAA, NMB, NYC Transit, the Labor Relations Connection, and the NCRS, and her work has been published in Bloomberg Law. She is a member of the National Academy of Arbitrators and completed the Becoming a Labor Arbitrator course with the FMCS in 2021. Hilary serves on the Board of Directors of ACR-GNY, the advisory board of ECADRN, and holds a prestigious appointment as Jean McKelvey Neutral-In-Residence at Cornell University's ILR School for the 2025–2026 academic year. She is also a graduate of the University of Cape Town.  

Richard Fincher

Richard Fincher, Esq., is the Managing Partner of Workplace Resolutions LLC, a national practice in workplace mediation and arbitration. He is an Adjunct Instructor of Asian Studies and Dispute Resolution for the Scheinman Institute on Conflict Resolution at Cornell University, and Executive Director of the Asia Employment Arbitration Project. He is an elected member of the National Academy of Arbitrators.

Richard served as an employment Consultant in Hanoi/Vietnam for four years as a subcontractor with USAID. In 2015, he received a Fulbright Scholarship for teaching in Saigon/Vietnam. He also taught workplace ADR in Cambodia and Myanmar under a USAID grant, and law schools in China under a DOS grant. He is also on the faculty of the Lodestar Institute at the Sandra Day O'Connor College of Law at ASU.

Sarah Miller Espinosa 

Sarah Miller Espinosa, J.D., is a labor arbitrator and mediator with over 25 years of experience in the field of labor-management relations. Espinosa is a member of the National Academy of Arbitrators and a fellow of the College of Labor and Employment Lawyers. Espinosa's experience includes the handling of private sector, federal sector, and public sector (state and local) matters, including grievance arbitration, interest arbitration, and fact-finding.

Espinosa is listed on a number of labor arbitration rosters and panels, including those administered by the Federal Mediation and Conciliation Service, the American Arbitration Association, the National Mediation Board, DC PERB, NJ PERC, and NY PERB, and serves as an arbitrator on permanent panels in the public, private, and federal sectors. Espinosa serves as the Impartial Labor Relations Administrator for Montgomery County Government in Maryland and several Virginia counties and cities. In these roles, Espinosa oversees elections and resolves disputes under local collective bargaining ordinances. Espinosa previously served as founding organizational ombuds at a multi-campus higher education institution and a large K–12 school division. Espinosa is a graduate of the Cornell University School of Industrial and Labor Relations and the University of Connecticut School of Law.

Holly H. Weiss

Holly H. Weiss is a patient, respected and effective mediator and arbitrator, focused on deciding and helping parties settle employment and employee benefits disputes, including workplace discrimination and harassment claims, contract disputes, compensation disputes and wage and hour claims. Holly is an adjunct professor at Cardozo Law School in its mediation clinic. She is a member of numerous rosters and panels, including the mediation panels of the District Courts for the Southern and Eastern Districts of New York, the Supreme Court of the State of New York (Commercial Division), the First Department of the Appellate Division of New York (Special Master), the Second Circuit Mediation Panel (CAMP), the National Roster of Arbitrators and the National Roster of Mediators of the American Arbitration Association, and FINRA's Roster of Arbitrators. Holly is a fellow of the American College of Civil Trial Mediators.

Holly founded HWH Mediation LLC in 2021. Before pivoting to ADR, Holly spent nearly three decades practicing employment and employee benefits law at the highest level at top tier law firms in New York City, Schulte Roth & Zabel and Sullivan & Cromwell. As a trusted advisor, Holly helped her clients settle hundreds of high stakes, complex and emotion-laden disputes, in mediation and outside of mediation.

Holly is a highly sought-after speaker and author. Her articles have appeared in national and local legal publications, such as the New York Law Journal, BNA, Bloomberg and Law360, and industry publications such as the Hedge Fund Law Report. She attended Emory University and the University of Virginia School of Law. For more information, visit HWHMediation.com.

Robyn Weinstein 

Robyn Weinstein is the Director of Cardozo Mediation Clinic and the Associate Director of the Kukin Program for Conflict Resolution Professor of Practice at Cardozo Law School. Previously, Weinstein was the Alternative Dispute Resolution Administrator for the U.S. District Court for the Eastern District of New York, where she was a mediator and directed the court's mediation, arbitration and mediation advocacy programs. While at the EDNY, she developed a Pilot Mediator Incubator  to recruit, mentor and train junior attorneys from diverse backgrounds to serve as mediators on the court’s roster. She also implemented a Trial Ready Rapid Mediation Pilot for civil cases in which trials were delayed due to the pandemic. 

Prior to her role at the court, Weinstein was the director for the Los Angeles office of Arts Arbitration & Mediation Services of California Lawyers for the Arts and an adjunct clinical professor of mediation at the Straus Institute for Dispute Resolution at Pepperdine Caruso School of Law.  During her time in California, she was on the board of the Southern California Mediation Association and was board president in 2015. From 2017-2020, she was on the Council of the ABA Dispute Resolution Section. She also was the co-chair of the ABA Dispute Resolution Section Court ADR Committee and chair of the Diversity, Equity and Inclusion (DEI) Subcommittee.  She is the co-chair of the DEI Subcommittee of the New York City Bar Association ADR Committee. In 2024, Weinstein was appointed to the Statewide Advisory Committee on Alternative Dispute Resolution.

An alumnus of Cardozo Law School, Weinstein was a Fellow of the Kukin Program for Conflict Resolution from 2014-2015. 

Krysta Hartley 

Krysta Hartley is an accomplished attorney and conflict-resolution specialist based in New York City. Currently serving as Assistant Deputy Counsel in the Office of ADR at the New York State Unified Court System, she leads initiatives around dispute resolution policies and statewide program development. Previously, she spent nearly three years as a Senior Management Analyst in the same division, where she focused on training, data collection, and reporting.

Krysta began her career as an Assistant Law Clerk handling civil and family court proceedings. While earning her J.D. with a Dispute Resolution certificate at Cardozo School of Law, she trained as a mediator and participated in the Kukin Program, later returning as an Adjunct Professor for Cardozo’s ADR and Mediation Clinics.

She holds a B.A. in Political Science from Boston University and is admitted to practice law in both New York and New Jersey, reflecting her deep commitment to justice, collaboration, and client empowerment.

Michael Loconto 

Michael Loconto is a Boston-based arbitrator and mediator with a nationwide practice, with private- and public-sector panels and rosters focused in the Northeast, Mid-Atlantic, Midwest and West Coast regions.  Arbitrator Loconto is the current board president for the Boston LERA chapter and has spoken at LERA national meetings and chapter meetings from Oregon to Virginia, as well as at conferences focused on labor relations in higher education, athletics and telecommunications. He has taught legal writing and research at Northeastern University School of Law and courses on contracts, bargaining and workplace disputes at The Labor Guild.  He is on the Board of Editors for the third edition of Interest Arbitration (Atchison, Downes & Gaba; LRIS Press, 2023) and is the co-author of a forthcoming volume on Drug Testing in the Workplace (LRIS Press, 2026).

Prior to becoming a full-time neutral, Arbitrator Loconto spent two decades as in-house counsel on labor matters for the City of Boston and Harvard University, and was the first general counsel for Curry College.  Arbitrator Loconto has also held several volunteer roles in municipal government and non-profit organizations.  He earned a JD from Northeastern University School of Law and a BA from Florida State University.